IMS 2011 Panel and Interview on the Pulse Network

I’ve done my share of social media panels, but this one was one of the best. At the 2011 Inbound Marketing Summit in Boston on September 14, I took the stage with Ann Zeigler from the Boston Red Sox to talk about how our teams use social media and digital marketing. After the panel, I…

Remembering Jack Falla

I wrote this piece three years ago upon learning of the death of my friend and mentor, Jack Falla, who claimed to teach sportswriting but actually taught about life. Jack passed away from a sudden heart attack on September 14, 2008. I’ve yet to meet anyone with the same incredible combination of humility, wit, incisive…

9/11 in a Social Media World

Ten years after the terrorist attacks of 9/11, a lot has changed in our world. Perhaps the biggest difference in American life that separates 2001 from 2011 is the proliferation of information technology and social media. Simply put, had the unprecedented events of 9/11 transpired in 2011, the tragedy would have been drastically different on…